Account
Delete your TrackChief account
How to delete your TrackChief account and associated personal data — in the TrackChief app, or without reinstalling the app. TrackChief is operated by TrackChief LLC.
1. Delete in the TrackChief app
If you can still sign in to the TrackChief app, go to:
Profile → Settings → Account → Delete Account
Follow the prompts to confirm. Menu labels may change slightly between app versions; if you cannot find the option, use the request below.
2. Request deletion without the app
You do not need to reinstall TrackChief. Send a deletion request by email to trackchiefapp@gmail.com — ideally from the email address linked to your TrackChief account — with the subject [TrackChief Privacy] Account Deletion Request.
The form below prepares that email for you. It only asks for what we need to find your account. We will never ask for your password, a government ID, or payment-card details, and you don't need to give a reason.
3. What happens next
- We receive your email at trackchiefapp@gmail.com.
- To protect your account, we confirm that you own it. If you wrote from a different address than the one on the account, we may reply to the account email and ask you to confirm from there.
- Once verified, we process the deletion.
Your account is not deleted just by submitting the form or sending the email — it is deleted after the request is verified and processed.
4. What deletion covers
Deleting your account is intended to remove your TrackChief account and the personal data associated with it, including your profile, motorcycles and setups, checklists, Ride Log entries, uploaded images, friend connections, and event attendance.
Some information may be kept where needed, for example:
- Records we must keep for legal, security, fraud-prevention, or dispute reasons.
- Copies in backups for a limited time before they are overwritten.
- Messages you sent that other users keep in their own conversations.
- Purchase and subscription records held by Apple, Google, and RevenueCat under their own policies.
- Emails you exchanged with TrackChief support.
See the Privacy Policy for more.
5. Subscriptions are separate
Deleting your TrackChief account does not cancel a TrackChief Pro subscription, and deleting the app does not cancel it either. Subscriptions are billed and managed by the store. You can request account deletion at any time — you don't have to wait for a subscription to end — but cancel the subscription separately so you are not charged again:
- iPhone / iPad: Settings → your name → Subscriptions → TrackChief → Cancel Subscription. Apple's instructions
- Android: In Google Play, open Subscriptions → TrackChief → Cancel subscription. Google Play's instructions
Questions? Email trackchiefapp@gmail.com or visit Support.